At BigDialup
we are hard at work trying to perfect our 'Help' troubleshooting portion of this
Web site in order to better service our customers. In the meantime, please use
the following contact information for questions and comments:
Need to speak with a customer service representative?
CALL (866) 641-2888
Technical Support
If you are having technical problems connecting through the Internet using your
dialup account, contact our Technical Support Department.
Support: support@BigDialup.com
When contacting Technical Support, please provide the following information:
- The type of computer you have
- The type and version of operating system you are using (Windows 3.1, Windows
95, Windows 98, etc.)
- The make and model of your modem
- The exact error message you are getting
- The dialup number you are using to connect to BigDialup
Sales Support
Our Sales staff would be happy to answer any questions you have about our services,
your account or our Community Projects program.
Sales: sales@BigDialup.com
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